Veelgestelde vragen i.v.m.


Vind hieronder je antwoord op je vraag.


Hoe kan ik betalen?

Je kunt betalen met geld of (gedeeltelijk met) cadeaubonnen (binnenkort verkrijgbaar).

Welke methode je ook kiest, je betaalt steeds veilig.

  • Betaling via overschrijving op bankrekeningnummer:

Je artikel wordt verstuurd van zodra we de betaling hebben ontvangen. We houden u hierover op de hoogte

  • Betaling via Bancontact: na check-out van de online shop van BD home design
  • Betaling via creditcard: na check-out van de online shop van BD home design

Hoe snel word ik terugbetaald na retourneren?

We betalen je meteen terug nadat we je retourzending afgehandeld hebben, maar in ieder geval binnen de 14 dagen.

De meeste retourzendingen hebben we verwerkt binnen 5 werkdagen nadat ze teruggestuurd zijn.

Hoe snel het geld op je rekening staat hangt af van je betaalmethode.

We betalen steeds terug op dezelfde manier als dat je betaald hebt.

Hoe snel word ik terugbetaald als mijn bestelling mislukt is?

Dat je bestelling mislukt kan meerdere oorzaken hebben. Hoe snel het geld terug op je rekening staat hangt af van de reden van je mislukte bestelling en betaalmethode:

Technische storing:

  • Overschrijving: ongeveer 3 werkdagen
  • Bancontact: ongeveer 3-5 werkdagen
  • Creditcard: binnen 5 werkdagen

Ontvang promoties & nieuwtjes

Blijf op de hoogte van onze nieuwtjes, nieuwe producten, promoties en veel ander leuk nieuws.

We won’t spam.

Vraag advies

Aarzel niet om me te contacteren, ik help je graag met al je vragen i.v.m. opruimen, decoreren en raamdecoratie op maat.

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